As an outside consultant in Digital Strategy, I believe that sometimes my role should be the Question Asker, not the final provider of answers. And so, especially during the early stages of an engagement, I find myself asking the following questions: Is the organization as ready to digitally transform itself as I think it is?… read more »
A complete transformation of the customer experience is happening at stores and restaurants. With a tablet, sales associates can pull up your purchase history, help you compare options, and check out items, while customers can research in-store inventory and place orders as soon as they enter the store or restaurant. In the quick-service restaurant industry,… read more »
To me, one of the highlights of every Christmas season is the Neiman Marcus Christmas Book and its selection of fantasy gifts. Do you dream of Jeannie? Well, even if you don’t, this “I Dream of Jeannie”-inspired 18-foot yurt is a great glam-ping getaway — if you have $75,000 to spare for the “Dream Folly.”… read more »
