Buying the Help at Kmart

Everyone knows you get what you pay for, but few operate that way. More often than not when I’m asked for a marketing strategy / business plan proposal from a new entrepreneur, I can almost hear the loss of breath for a moment once they get to the “fees” area.

Here’s the reason why great people cost money. Great companies know that “the systems run the business, the people run the systems.” Yet, without good systems (i.e. in a startup situation), even better people are required.

You cannot expect superstars to work for below average wages. However, because many CEOs have occasionally gotten a bargin on an excellent employee, they make their pay strategy a “lowest bidder” competition. You simply cannot recruit and retain good people for low-dough. I add the word retain because it costs even more to keep replacing people, retraining for the position, your lost time and energy, etc.

If you do not pay market rate for good people, you will only get the bad ones. If you fill your business up with mediocre performers, good performers will not want to work for you. Winners attract winners. Period.

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Yabut

I had the wonderful opportunity to meet Scott’s mother and stepfather this past weekend and his mother, Deb, was telling me all about her marketing and fund raising position at the LakeView RecPlex in Kenosha, WI. Now, Miss Deb comes from a corporate career and most of the rest of the staff is career civil servant. This makes for very interesting environments when she creates new strategies to market the facilities and garner more underwriting from both corporate sponsors and individual donors. Hence, the title of today’s entry…

Yabut= “yeah, but…” It’s so much easier to criticize someone else’s work than to create something from scratch. Stop finding (or allowing others to find) all the reason an idea won’t work and get busy making it happen. This is far more complex than just being positive vs. being negative. Yabut people always see why something cannot be done. Successful CEOs see the obstacles (YABUTs), and see the options to make an idea work, but they also see the options that will make it work in spite of these people.

In addition, it is extremely important not to allow your people to YABUT. If you allow your people to start this habit, you are allowing a culture of non-performance. Successful organizations perform… they perform well.

First, recognize that you, the CEO, are YABUTing. Once you see that you and your people are doing it, you have half the problem solved. Then, don’t be afraid to take projects or items off your list. It is okay to say “no.” Saying that your are not going to tackle a project or strategy at this time is much better than allowing it to fail because of YABUTs.

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Business in the Fast Lane… Whoosh!

Just picked up a new book, even though published in 2001, Whoosh, by Tom McGehee. Superior advice for new entrepreneurs because most business founders are control freaks (yours truly included).

Excerpt:
We all know that new ideas are the lifeblood of any business. But in chasing that elusive ‘new new thing’ in an effort to dazzle customers and shareholders, many companies lose sight of the real essence of innovation– achieving quantum results. These results are not accomplished through technology, overblown mission statements, or ‘best practice’ metrics based on past performance, but by unleasing the creative spirit of your people.

Any company can generate the excitement, energy, confidence, and audacity of the ‘whoosh,’ by subscribing to three fundamental principles:
- a leadership style that emphasizes freedom, not control
- understanding that success means creating the new, not replicating the old
- a corporate culture that values individual expression and collaborative work

Whoosh will help you ensure that the sound you hear is your own company racing headlong into the future– and not your competition speeding past you.”

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Mobile Marketing Medium

Marketers, industry pundits, media buyers, and vendors all agree that we are in the midst of great uncertainty and change across all media channels. Since the experts are trying to figure out how to leverage emerging forms of media (social networking, online video, viral marketing, blogging, and mobile), obviously spending on these various forms of new media advertising will continue to grow while traditional media (print, newspaper, TV commercial, radio ad) will diminish.

Consumers now want to interact with media when they want, where they want, and how they want. Marketers and advertisers will never be able to go back to the days of pushing messages to the consumer (with the exception of the SuperBowl annual commercial-fest).

With this in mind, I have a brand new company here in Dallas that offers mobile marketing solutions at incredibly affordable rates for companies of all sizes: Mobile Marketing Solutions, LLC. Yes, they are a client of mine… yes, this is blatant promotion. Don’t care. They’re a friendly and reliable team of professionals that can help you get your company directly in to the palm of your customers’ hands.

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Money, Management, and Ego

OR: “Just because you gave me the $$$…”

I had a meeting yesterday with a VERY exciting prospect, Tanya Carpenter, founder of DStat, the first hair product ever created specifically to eliminate static electricity, instantly taming frizzy and flyaway hair. Brilliant!

However, Ms. Carpenter is in the process of forming her advisory board and management team and I’m concerned about what she might feel is an “obligation” to those who have made financial contributions to her dream. Here’s my message to all budding entrepreneurs who have been fortunate enough to convince others to invest money in their vision… so what?!?!

You owe these people NOTHING more than to build a successful company and give them the largest return on their dollars. You don’t owe them management roles, or Board seats, or any “say” whatsoever in your vision. As the founder/entrepreneur, it is your responsibility to guard your vision from outside distractions and alterations at all costs.

I cannot recommend highly enough that you get yourself involved in a CEO-network as quickly as possible. Let me know if I can guide you through this process or at least be a non-biased ear.

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7 Keys to an Authentic Blog/ Web Site Relationship

Courtesy of Liz Strauss:

1. Show up whole and human
2. Talk in your authentic voice
3. Tell your own truth
4. Have room for folks to tell theirs too
5. Don’t tryto tie ideas up in a bow
6. Half the show is in the comments
7. Be helpful, not hypeful…

Let the conversations begin!

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